Customer Reviews

Decorative Concrete Specialists

We think our customers say it best…

Here’s what our domestic customers say about their printed concrete driveways, patios, paths and paving.

“Very pleased… customer care was excellent.”

Mr & Mrs Glasgow (Basingstoke), 13 Aug 2019

Were you impressed with the initial sales representation? Yes.

Did you find the survey information helpful & accurate? Yes.

Did you find our communication efficient? Yes.

Were we courteous & helpful? Yes.

Are you pleased with your installation? Yes.

Was the site left in a reasonably clean and tidy condition? Yes.

Would you be happy to recommend us to your friends? Yes.

Any other comments? Very pleased with installation. Staff were pleasant and helpful. Customer care was excellent. Thank you.

“Just what we wanted. Good price too.”

Mr & Mrs Tesdale (Bristol), 8 Aug 2019

Were you impressed with the initial sales representation? Yes. Very professional.

Did you find the survey information helpful & accurate? Yes.

Did you find our communication efficient? Yes.

Were we courteous & helpful? Yes. Very friendly and polite.

Are you pleased with your installation? Yes. The pattern is just what we wanted and the colour.

Was the site left in a reasonably clean and tidy condition? Yes. Nice and clean.

Would you be happy to recommend us to your friends? Yes.

Any other comments? The end results look good. Good price too.

“Extremely pleased. I thoroughly recommend DCS.”

Mr & Mrs Lester (Lydney), 18 July 2019

Were you impressed with the initial sales representation? Yes. Extremely helpful in recommending suitable style and colour for our property.

Did you find the survey information helpful & accurate? Yes. Very thorough in all respects.

Did you find our communication efficient? Yes. I was never in any doubt about what was happening and why.

Were we courteous & helpful? Yes. Always, both in communicating from the office or the team members on site.

Are you pleased with your installation? Yes. Extremely pleased. This product has changed the whole appearance of our property.

Was the site left in a reasonably clean and tidy condition? Yes. And forgotten items collected punctually.

Would you be happy to recommend us to your friends? Yes. Absolutely, so many friends, neighbours and visitors have commented on the fact that the areas could be mistaken for block paving.

Any other comments? I thoroughly recommend DCS to enhance the appearance of any property with their imprinted concrete system.

“Very happy. Keep doing what you’re doing.”

Mr & Mrs Shepherd (Bishopsworth, Bristol), 10 June 2019

Were you impressed with the initial sales representation? Yes.

Did you find the survey information helpful & accurate? Yes. Best information against […] and […].

Did you find our communication efficient? Yes.

Were we courteous & helpful? Yes.

Are you pleased with your installation? Yes.

Was the site left in a reasonably clean and tidy condition? Yes.

Would you be happy to recommend us to your friends? Yes.

Any other comments? Very happy with drains. Nice bunch of workmen. Cleaning the site & neighbours’ very good. Keep doing what you’re doing.

“Professional & courteous & thorough. The finished driveway looks stunning.”

Mr & Mrs Fear (Bishops Cleeve, Cheltenham), 8 June 2019

Were you impressed with the initial sales representation? Yes. Professional & courteous & thorough.

Did you find the survey information helpful & accurate? Yes. Multiple options, well documented.

Did you find our communication efficient? Yes. Constant updates, very friendly.

Were we courteous & helpful? Yes. Very!

Are you pleased with your installation? Yes. Very pleased.

Was the site left in a reasonably clean and tidy condition? Yes.

Would you be happy to recommend us to your friends? Yes. Without question. No caveats or criticism.

Any other comments? From start to finish DCS have been friendly, thorough & professional. The finished driveway looks stunning.

“Very pleased. A job well done. 10/10.”

Mr & Mrs Webb (Dursley), 8 June 2019

Were you impressed with the initial sales representation? Yes.

Did you find the survey information helpful & accurate? Yes.

Did you find our communication efficient? Yes. All contact required was answered very efficiently.

Were we courteous & helpful? Yes.

Are you pleased with your installation? Yes. Very pleased. A job well done. 10/10.

Was the site left in a reasonably clean and tidy condition? Yes.

Would you be happy to recommend us to your friends? Yes. Anytime. All who have seen the new drive are very impressed.

Any other comments? The whole team worked very hard and left a very well finished new driveway which I am really pleased with.

“Our driveway has been transformed”

Mr & Mrs Morrison (Swindon), 1 May 2019

Were you impressed with the initial sales representation? Yes. Very professional.

Did you find the survey information helpful & accurate? Yes. Very well explained and accurate to what we wanted.

Did you find our communication efficient? Yes. Very good communication all the way through the process.

Were we courteous & helpful? Yes. All the lads were very courteous and helpful. Answered any questions I had.

Are you pleased with your installation? Yes. Very happy with installation and professional way work carried out.

Was the site left in a reasonably clean and tidy condition? Yes. Always cleaned up after work being done.

Would you be happy to recommend us to your friends? Yes. Very happy to recommend.

Any other comments? A fantastic team of workers. Very professional. Highly recommended. Our driveway has been transformed.

“Over the moon… looks stunning”

Mr & Mrs Glass (Bristol), 28 Apr 2019

Were you impressed with the initial sales representation? Yes. Very knowledgable.

Did you find the survey information helpful & accurate? Yes.

Did you find our communication efficient? Yes. Excellent communication.

Were we courteous & helpful? Yes.

Are you pleased with your installation? Yes. We are over the moon with it. Looks stunning and had lots of comments about it.

Was the site left in a reasonably clean and tidy condition? Yes. All windows were cleaned plus the neighbour’s car cleaned too.

Would you be happy to recommend us to your friends? Yes. Definitely.

Any other comments? From start to finish we can’t tell you enough how impressed we were with the level of service. It’s hard to come by these days! Loved the fact we got an update every day too. The installation guys were very polite, helpful and worked so well as a team. You should be very proud of them. We have had lots of comments about it and I’m sure you will be doing some more driveways around our area in the future.

“I knew it was going to be good but WOW!!!”

D Parker (Swindon), 17 Apr 2019

Were you impressed with the initial sales representation? Yes,

Did you find the survey information helpful & accurate? Yes.

Did you find our communication efficient? Yes. Jackie has been fantastic; kept me up to date with schedule. The team were great, very polite, respectful & courteous.

Were we courteous & helpful? Yes. Extremely, from the initial enquiry, through to design and final installation.

Are you pleased with your installation? Yes. It far outweighed my expectation, I knew it was going to be good but WOW!!!

Was the site left in a reasonably clean and tidy condition? Yes. The team tidied up every eve before leaving.

Would you be happy to recommend us to your friends? Yes. Absolutely.

Any other comments? The DCS team were amazing …they were all great. … reassuing, honest and approachable … attention to detail was outstanding … workmanship was second to none, amazing… the greatest in their field of surveying, designing & installing printed concrete.

“A great timely and professional service,”

Mr & Mrs Bristow (Silchester, Reading), 3 Oct 2018

I am writing to thank you for your contribution to our house improvements this past 3 weeks. The lovely driveway work has now provided the finishing touch to the refurbishments of our house over the past 2 years. I am sure you are aware that there were many aspects that led us to your company but here are a few that were important to us that we would like to mention:

– The friendly and detailed attention to our needs from the first call. Jackie even answered the phone on that first Saturday morning and answered all our questions.
– Friendly and clear process to obtain an estimate and meeting our budget
– Enabling us to select final pattern and colour by 3 ways; Photos of installations, and a personal visit to us to narrow down our selection, Samples to study
– Working with us on timing & being kept informed at each stage even months before the start.
– A very competent hard working team under Ryan and Steve who paid particular attention to many finishing touches that we are still discovering. We noticed that you all enjoyed your work and took pride in what you were achieving for us.

I would say that your company has delivered a great timely and professional service over this period making the whole process most enjoyable. We would like to thank you very much for a great job and would have no hesitation on recommending you to others.

“So pleased with the end result,”

Mr & Mrs Payne (Bristol), 16 Aug 2018

Were you impressed with the initial sales representation? Yes, very friendly & professional. Liked the sample colours and pictures of previous driveways done.

Did you find the survey information helpful & accurate? Yes.

Did you find our communication efficient? Yes.

Were we courteous & helpful? Yes. Always, nothing was too much trouble.

Are you pleased with your installation? Yes. Excellent.

Was the site left in a reasonably clean and tidy condition? Yes.

Would you be happy to recommend us to your friends? Yes. Definitely.

Any other comments? So pleased with the end result, appreciated the helpfulness and professionalism of your firm after the initial company that we contracted not being up to the job. Felt confident from the start that we would get a good job which we did.

“Very pleased,”

Mr & Mrs Usher (Swindon), 22 Jun 2018

Very pleased with end result. A lot of people say how nice it looks.

“Thank you millions,”

Mr & Mrs Wright (Wokingham), 29 May 2018

Were you impressed with the initial sales representation? Yes we could tell Barry knew a lot about the product. We really appreciated his honest opinion too.

Did you find the survey information helpful & accurate? Yes.

Did you find our communication efficient? Yes.

Were we courteous & helpful? Yes. Always, I really trusted the chaps & was happy to go out even when they were there they covered up our belongings in the garage before work too.

Was the site left in a reasonably clean and tidy condition? Yes.

Would you be happy to recommend us to your friends? Yes. 100% – I / we couldn’t recommend DCS enough. Thank you all so so much. We wish the chaps / Jackie & company every success!!

Any other comments? Really pleased you all travelled from Swindon to Reading for us. All staff courteous, trustworthy, friendly & even helped me with shopping bags one day when I had a toddler to deal with & heavily pregnant. Wonderful company – so pleased we found you to do our drive Thank you millions.

“You did a great job!”

Mr Murrells (Swindon), 17 May 2018

Were you impressed with the initial sales representation? Yes. Ricky, then Barry visted and went over the plans in increasing levels of detail as the survey progressed. I wasn’t really sure what I wanted at first, so their experience was invaluable.

Did you find the survey information helpful & accurate? Yes, it was quite clear once explained. I found the information on the process on your website very helpful, also the aftercare information.

Did you find our communication efficient? Yes. Jackie was very good at phone me regularly to keep me informed of the process at each stage and communicating the causes of delays (due to weather rather than job).

Were we courteous & helpful? Yes, at every aspect. See above re Jackie’s phone calls, but also the men doing the work acted courteously and professionally. I was particularly grateful and happy with the work Ryan did managing the project – on one Saturday he came on his own to progress the works to the next stage.

Are you pleased with your installation? Yes. It looks really nice. I wasn’t sure if I was choosing the right colour & pattern, but I am very pleased. Neighbours and friends have said they think it looks nice.

Was the site left in a reasonably clean and tidy condition? Yes, the site was left clean & tidy after each work – important to me that it was as the project was stretched out over quite a long time. Thanks also for considering the impact not just on me but on my neighbours as I was concerned the disruption would affect them, but it didn’t.

Would you be happy to recommend us to your friends? Yes.

Any other comments? Nothing more to add really. You did a great job. The only slight problem was the time it took, but I appreciate that was partly down to the weather, but also another job you had on at Gatwick. But you did keep me informed of delays. Thanks also for being aware of the impact the disruption, noise etc. would have on my neighbours. There were no problems there. Thank you!

“Very impressed,”

Mr & Mrs Urquhart (Henley), 2 May 2018

Were you impressed with the initial sales representation? Yes. Very impressed.

Did you find the survey information helpful & accurate? Yes. Very helpful & indeed accurate.

Did you find our communication efficient? Yes, most certainly.

Were we courteous & helpful? Yes, all the workmen were courteous & very helpful.

Are you pleased with your installation? Yes, very pleased.

Was the site left in a reasonably clean and tidy condition? Yes, very good.

Would you be happy to recommend us to your friends? Yes most certainly.

Any other comments? We are very happy with the work carried out by the workforce. All aspects were done in a professional capacity and all aspects were made good at the end of the work. We are awaiting a quote for the other area in our back garden.

“Big thank you,”

Mr Woodward (Swindon), 20 Apr 2018

Were you impressed with the initial sales representation? Yes.

Did you find the survey information helpful & accurate? Yes.

Did you find our communication efficient? Yes. Very.

Were we courteous & helpful? Yes. Very.

Are you pleased with your installation? Yes.

Was the site left in a reasonably clean and tidy condition? Yes.

Would you be happy to recommend us to your friends? Yes.

Any other comments? Workmen were great. Polite & well mannered. Did a good job. Have no problem recommending them. Big thank you to Jackie for the daily communication an information as well as the lads.

“Looks amazing & lots of positive feedback,”

Mr & Mrs Upton (Swindon), 25 Mar 2018

Were you impressed with the initial sales representation? Yes. Informative & listened to what we wanted. No sales pressure.

Did you find the survey information helpful & accurate? Yes. Listened to what we wanted & helpful advice on colour, design etc. No pressure to go ahead with the process.

Did you find our communication efficient? Yes. Very good customer service throughout the build & kept informed for date change due to weather issues. Will miss my daily calls. Felt like I was talking to a friend.

Were we courteous & helpful? Yes. All where courteous and helpful. Friendly, respectful to us & our neighbours.

Are you pleased with your installation? Yes. Looks amazing & lots of positive feedback from people we know & passers by are stopping & looking (& asking us).

Was the site left in a reasonably clean and tidy condition? Yes. Didn’t know you’d been as everyday the site & surrounding path left spotless.

Would you be happy to recommend us to your friends? Yes. Have already been recommending you & saying excellent company with good customer service all the way through the process. 

Any other comments? No criticisms. Any slight changes we wanted made had been done. Good working relationship with all of the workmen who are a credit to you and have excellent customer care and work ethic. Only issue was the weather (snow!!)

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