The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our website, we can enhance subsequent visits by tailoring our content to match your requirements.
Here’s a list of the main types of cookies we use, and what we use them for. We’ve described them using the categories recommended by the International Chamber of Commerce in the ICC UK Cookie Guide.
(When we mention “cookies”, we also mean web beacons and other technologies that collect information in a similar way to cookies on websites or emails. When we mention “websites”, we also mean mobile applications and emails.)
Our cookies typically contain:
- a unique name set by the site that generated it
- a value – the information within it that recalls your previous activities
- an expiration date, which determines how long the cookie will remain active in your browser before being automatically deleted.
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, cookies services you have asked for cannot be provided. Because these cookies are strictly necessary we do not need to ask for your consent to use them.
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and on some website they let you (for example) store items in a shopping basket between visits. They may also show us which email or web page visitors clicked through from in order to visit our website, and whether you opened an email we sent you.
Some of these are analytics cookies, set using third party web analytics software, which allow us to monitor our website traffic. For example, we use Google Analytics cookies to help us do this. These analytics cookies may also tell us how many of our visitors are male or female, and may summarise the number of visitors who fall within certain age ranges, or certain interest categories. However, this sort of information is not linked to any individual; it just shows us what percentage of our visitors fall in particular categories.
You can find out more about how Google uses your data or opt out from having your data sent to Google, at the Google Safety Centre.
We will not pass this data to third parties in such a way that would allow them to identify visitors personally. However, we may associate this cookie data with other personally identifiable data submitted by you (for instance when you submit a form, or partially complete a form, or leave items in a shopping basket), in order to make sure that our communications are as relevant to you as possible.
Sometimes we may use this data to highlight products or services which we think will be of interest to you based on your use of our websites, or to contact you and offer help if you appear to be having difficulty completing an enquiry or order.
We may also use third party cookies during e-commerce transactions to help prevent fraud.
By using any of our websites you agree we may place these types of cookies on your device.